Call the cast
1.
Cold open
INT. HARTWELL DENTAL, FRONT DESK - 2:47 AM
The office is dark. The phone rings once. It does not ring twice.
RECEPTIONIST
Thanks for calling Hartwell Dental. This is Sam. What can I do for you?
CALLER
(surprised)
Oh. Hi. I didn't think anyone would pick up. My crown came off and I'm flying out Thursday.
RECEPTIONIST
That's stressful, let's get you in before your flight. Dr. Osei has a 9:10 or an 11:40 tomorrow. Which works?
CALLER
The 9:10, please.
RECEPTIONIST
Done. You'll get a text confirmation in a few seconds. Bring the crown if you still have it.
The caller hangs up, books a flight, and never learns the office was empty.
CUT TO: TITLE CARD.
One of those characters was a machine.
The receptionist. Answered before the second ring, at 2:47 AM, on the 40th call of the hour.
Call the cast: (855) 555-0142 Read the script

Prefer an incoming call? Vox will call you.

Dramatis personae

The cast, by role

Vox as

The Scheduler

Answers every call, books into your real calendar, confirms by text, chases the no-shows. Plays mornings, nights, weekends, and holidays without complaint.

"Dr. Osei has a 9:10 or an 11:40 tomorrow. Which works?"
Vox as

The Qualifier

Calls a new lead within seconds of the form submit, runs pre-qualification, then warm-transfers to your closer with the full backstory already delivered.

"Great, you're pre-qualified. Hold one second, I'll bring in a loan officer now."
Vox as

The Service Rep

Handles the routine 80 percent of inbound: hours, status, records, follow-ups. Escalates the scenes that genuinely need a human in them.

"I've pulled up your account. Let's sort this out right now."
1,000,000+
Calls performed
< 1 second
Time to answer
99%
Task completion
24/7
Always in character

Based on a true story. All numbers from production, not a demo reel.

Goldenrod revision · Legal has notes

Every line is delivered to code.

Regulated industries can't improvise. Consent, disclosures, and timing rules are written into the script itself and enforced during the call, not reviewed after it.

HIPAA

Healthcare

Patient outreach, scheduling, and records follow-up inside HIPAA guardrails. Every call logged, auditable, defensible.

TCPA · CFPB

Mortgage & lending

Consent verification and required disclosures delivered mid-conversation, with timing enforced automatically.

DOI · Multi-state

Insurance

Policy inquiries, claims intake, and renewals with licensing and disclosure rules built into the dialogue.

SOC 2 · 99.95% uptime

Banking

Borrower communications under OCC, FDIC, and fair lending mandates, on infrastructure that stays up.

End credits, up front

Written & directed by

Co-founder · CEO
Dave Grannan

Founding CEO of Vlingo, the speech company behind the first Siri app and Samsung's S-Voice, acquired by Nuance for $225M. This is his second act in voice.

Co-founder · CTO
Han Shu

Built Vlingo's speech recognition stack, co-founded Wyth (acquired by Airbnb), then led ML and AI groups at Airbnb and DoorDash. MIT PhD, 25 patents.

Above the line

The production budget

Vox · Cost Report Effective 2026 · no hidden fees
Pre-production
One-time setup: training, CRM and calendar integration, call flows
$1,000
Monthly run
Includes 4,000 minutes of screen time
$1,000/mo
Overtime
Additional usage, billed by the minute, no penalties
$0.25/min
For comparison: a fully loaded human phone agent runs about $57K a year. Vox at full-time volume runs about $30K and never misses a call time.
Fade in on your front desk

The audition goes both ways.

(855) 555-0142

Call the number. If the voice that answers doesn't earn the part, hang up. That's the whole audition.